Need assistance?
If you’ve been speaking with us and need our help online to install, use or fix Podware, then we can use remote access software to allow us to work on your computer.
We can often help with other Windows problems too.
Remote support is free with the Podware Support Plan. Otherwise charges start at £9.99 per 15 minutes or part thereof. For more info contact us.
We can remotely connect to your computer (with your permission) to resolve your query and save you time. Just contact us.
- Download and open Remote Utilities Agent
- Email us the Internet ID and password
- Make sure that your computer is switched on and connected to the internet, the Remote Utilities Agent window is open in the foreground, your computer Power Options are set to “Always On”, screensaver is off and your laptop is connected to the charger.
- Choose and pay for the service you require as below. For the free services just email to let us know what you need.
Online Support Services for Podware
| Help you get set up and started with Podware | FREE contact us |
| Install Podware for you on your computer | FREE! contact us |
| Move Podware to another computer | £39 |
| Install Podware On your Network (includes installing on more computers) | £49 |
| Restore Podware from your backup (disaster recovery) | £45 |
| Set up your local network | £35 |